In order to close before July, I check in with the loan processor every other day to see where we stand. Today I find out she never received the final purchase agreement, meaning she can't move the loan along. I faxed it two days ago! I even sent her an email saying I sent it on the same day!
I asked her how long she would need until we could close and she said at least 21 days from the day she gets the purchase agreement. Hold the phone! 21 days!?! When we applied for the loan we were told we could close in 14-21 days. Their response? They had no idea why the mortgage banker told us that.
Great.
I'm sick of dealing with a fax machine. I opted instead to scan all the documents and send them as email attachments. Better quality and instant verification of receipt. Why fax machines are still alive is beyond me.
I chose the mortgage company because of their offer and because of their attention to customer service. When I told the loan processor about the urgency of closing before July, she said if it were possible to close sooner she would make it happen.
I guess now we'll just wait and see. The clock is ticking and it's eating into our carpet and painting time.
HOPEFUL CLOSING DATE: June 22
CARPET, PAINT and MOVE DAYS AVAILABLE: 7 days
CURRENT EARLIEST POSSIBLE CLOSING DATE: June 27
CARPET, PAINT and MOVE DAYS AVAILABLE: 2 days
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1 comment:
It's always very stressful when you depend on other people to follow through with their commitments. As you know, there are many people involved with a home purchase and since you're under a deadline everyone's cooporation is critical. I'm sorry to say this but you will have to stay on everyone's a- - daily to follow-up. They will soon figure out it's easier for them to do their job on time than to listen to you beat on them everyday.
King
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